Real Food Real Good Sdn Bhd (Company No. 1216519-P)

At Real Food Real Good Sdn Bhd (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services.

1. Information We Collect
We may collect the following types of personal data when you use our website or services: Name, contact number, email address, and delivery address Payment information (processed securely through third-party payment providers) Website usage data, including cookies, IP address, and browser details Any information you voluntarily provide to us (e.g., through forms or customer support)

2. How We Use Your Information
Your personal data may be used for the following purposes: To process and fulfill your orders To communicate with you regarding products, services, promotions, and updates To improve our website, services, and customer experience To comply with legal and regulatory requirements For internal record-keeping and business analysis

3. Disclosure of Information
We do not sell or rent your personal data to third parties. However, we may share your information with: Service providers (e.g., payment processors, delivery partners, IT support) Legal or regulatory authorities, if required by law Affiliates or business partners for legitimate business purposes (with safeguards in place)

4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, alteration, or disclosure.

5. Retention of Data
Your personal data will be retained only as long as necessary for the purposes stated above, or as required by law.

6. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and deliver personalized content. You may adjust your browser settings to refuse cookies, but some features of our website may not function properly.

7. Your Rights
Under the PDPA, you have the right to: Access and request a copy of your personal data Correct or update your personal data Withdraw your consent to our use of your personal data (subject to legal or contractual restrictions) Request that we delete or limit the processing of your personal data To exercise these rights, please contact us at the details below.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your data rights, please contact us at: Real Food

Real Good Sdn Bhd Company
No. 1216519-P No 17, Jalan BK 1/19, Bandar Kinrara, 47100, Puchong, Selangor, Malaysia
Email: zerononsense@therealfood.co
Phone: +603-8080 3940